Between May 21 and June 3, 2024, our U.S warehouse and fulfillment facility will be undergoing essential upgrades to enhance our operations and improve your overall shopping experience. Orders placed within this timeframe will not be shipped according to our normal schedule. If you need to modify or cancel your order, please reach out to customer service. While these upgrades are underway, our facilities will need to follow our peak shipping schedules. 


U.S orders received between May 21 and June 2 will require extended fulfillment time and may not ship until normal service resumes the week of June 3, regardless of the shipping method selected. 


If you have urgent inquiries or concerns about your order, please contact our customer support team. Please note that Customer Service is not able to expedite or initiate shipments during this timeframe. 


During this time, the processing of returns will also be delayed. All returns will be processed as soon as possible in the order they were received. 


Guideline for postage:
Once your order has been processed, you'll receive a Shipping Confirmation email which will include a tracking link and may also contain an ETA. 


How long will delivery take?

The tables below shows you the typical number of business days your item will take to be delivered to you based on where your order was sent from. Normal fulfillment times do not apply May 21-June 3. See above for more information. 


Shipment from US
Distribution Center Processing Time

Transit TimeCustomization Processing Time
InternationalAir1 Business Day prior to 12 pm ET2 - 6 Business Days 1 - 3 Weeks
1 -2 Business Days prior to 12 pm ET
Contiguous U.S.Premium*1 Business Day prior to 12 pm ETNext Day with 12 pm ET cut off
1 -2 Business Days prior to 12 pm ETNext Day
Express

1 -2 Business Days prior to 12 pm ET
2 - 3 Business Days

Standard2-3 Business Days prior to 12 pm ET4 - 7 Business Days
AK, HI, PRStandard2-3 Business Days prior to 12 pm ET5 - 10 Business Days

 

Shipment from UK / EU

Distribution Center Processing Time

Transit Time

Customization Processing Time

UK/EU

Express

2 - 5 Business Days

1 - 3 Business Days

1 - 3 Weeks

Standard

2 - 4 Business Days

Rest of World

Express

3 - 4 Business Days

Standard

7 - 14 Business Days