Orders placed before 31st December 2021

Before the 31st of December 2021, the Activision Blizzard Gear store was operated by another company(your Order ID format would have been something like 123-1234-1234).


Due to this change, we are unable to access any account or order history for orders placed prior to 31st December 2021. If you have any questions about your order/ history, please contact Fanatics directly via their website.




Orders placed after 1st January 2022

For all orders starting with BLS or BLK (ie something like BLS1234, or BLK1234), once your order is shipped you'll receive a tracking link (if your order does not start with BLS or BLK, instead is something like 123-1234-1234 please see above).


If you have placed an order containing an in-stock item alongside a pre-order item, your whole order will be shipped once the pre-order item is ready to be dispatched. Therefore, we recommend you order in-stock items separately from pre-order if needed sooner.  


Missing item: 

Note if your order included multiple items, some times these are shipped individually, you can track the status of each item under your My Account.


Tracking your order/package:

Once your package/order has left the warehouse you can track the order via our Courier Partner's website.


For domestic orders please allow at least 2-8 working days for your order to arrive. International orders can take up to 7-14 working days to arrive in the country and clear customs. 


Due to COVID-19, some countries have delays, please be patient. 



Guideline:
Once your order has been processed, the table below shows you the typical number of working days your item will take to be delivered to you based on where your order was sent from:  

 

Sent from UK/EU
Standard
Working Days
Express
Working Days
UK/EU2-4 days1-3 days
ROW7-14 days3-4 days

 

Sent from the US
Standard
Working Days
Express
Working Days
Within the US2-8 days1-3 days
Canada/ Mexico2-8 days3-4 days
ROW7-14 days3-4 days