Orders placed before December 31st, 2021

Before the 31st of December 2021, the Activision Blizzard Gear store was operated by another company (your Order ID format would have been something like 123-1234-1234).


Due to this change, we are unable to access any account or order history for orders placed prior to December 31st, 2021. If you have any questions about your order/ history, please contact Fanatics directly via their website.




Orders placed after 1st January 2022

For all orders starting with BLS or BLK (ie something like BLS1234, or BLK1234), once your order is shipped you'll receive a tracking link (if your order does not start with BLS or BLK, instead is something like 123-1234-1234 please see above).



Pre-Order Items / Missing item: 

If your order included multiple items, sometimes these are shipped individually. You can track the status of each item under your My Account. Any remaining items will be sent as soon as they are available. 


If your order included a Pre-Order item, this will be shipped to you as soon as it arrives in stock. You'll receive a dispatch notification once it is on its way.


Tracking your order/package:

Once your package/order has left the warehouse you can track the order via our Courier Partner's website.


For domestic orders please allow at least 2-8 working days for your order to arrive. International orders can take up to 7-14 working days to arrive in the country and clear customs. 




Guideline:
Once your order has been processed, the table below shows you the typical number of working days your item will take to be delivered to you based on where your order was sent from:  

 

Sent from UK/EU
Standard
Working Days
Express
Working Days
UK/EU2-4 days1-3 days
ROW7-14 days3-4 days

 

Sent from the US
Standard
Working Days
Express
Working Days
Within the US2-8 days1-3 days
Canada/ Mexico2-8 days3-4 days
ROW7-14 days3-4 days